(801) 486-8251 1128 East 3300 South, SLC 84106 citywidevacuum@gmail.com

Reviews of City Wide Vacuum

As a customer you deserve only the best in your experience at City Wide Vacuum. Knowing how we are doing helps us keep on track with our goals to provide the best service in the Salt lake City, Utah area. If you are able, leave a review below. We’d love to hear from you!

Reviews

City Wide Vacuum
4.6
Based on 67 reviews
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Brian Yamasaki
Brian Yamasaki
06:28 24 Nov 21
After spending months trying unsuccessfully to have Dyson assist me with a broken wheel on the bottom of the cleaner... head of my vacuum, I finally gave up on them and went to City Wide Vacuum. Kevin took a look at my problem and had my machine back up and running in about 5 minutes.I had friends tell me to check out the Dyson service center. And like their other levels of customer support, Facebook page, messenger, email, and phone line, I called the local Dyson Service Center. No one answered, I left a message and still haven't heard from them. Worst customer service in the industry.When my Dyson bites the dust, I will go back to City Wide Vacuum and purchase a Sebo from them because of their recommendations and because of Kevin who took the time to take care of me today.Small business, with real people, who pick up the phone when you call and meet with you in person to solve a problem. Great stuff. You will have my business for the rest of my days.read more
Stephanie Peterson
Stephanie Peterson
19:49 22 Nov 21
Great experience with City Wide! Didn’t make me feel stupid when I didn’t clean out the filter of my vacuum and also... didn’t charge me.Such a good selection of vacuums as well, especially for pet hair!read more
Jolana Givens
Jolana Givens
21:58 19 Jun 21
I’ve used City Wide Vacuum for 30 years. Great people and service. Thank you!!!
Angie Mendenhall
Angie Mendenhall
23:30 12 May 21
Needed Kirby bags & belts, gentleman was helpful 👍
Bernice White
Bernice White
00:45 12 Apr 21
The store owner is very nice. The Kirby vacuum bags are a good deal.
Felecia Bunnell
Felecia Bunnell
18:23 05 Apr 21
My family had been using City Wide Vacuum for well over 40 years. I brought my vacuum in on Saturday to be serviced. I... was told my vacuum would be done on Monday. I time the guy that I want sure when I could pick up my vacuum because I was working over time all week and also had a lot going on but that I would be in sometime during the week. He told me to pick it up when I could but that he would text me when it was done. He gave me a ticket with the service # on it. I couldn't get to it that week but also hasn't received a text. By the following Saturday (the day before Easter, a week later) I asked my daughter if she could pick it up because I needed it before Easter but wasn't able to get it picked up before they closed. She went in to pick it up but didn't have the ticket. He was extremely rude to her and said "whats the point of giving out the ticket if no one brings them in". He td her that hopefully he could find it and want sure it was even done. Myself and my family will no longer be using City Wide Vacuum. It's the 21st Century. Obviously he's having trouble having people bring in their tickets. That's why there's technology. Find a better way and don't be rude to your customers!read more
Ernest Cuatto
Ernest Cuatto
05:55 18 Mar 21
Been using their services for years and never been disappointed.
Kelsey Weiser
Kelsey Weiser
16:03 17 Feb 21
They did great and fixed my carpet cleaner for a fair price ! Happy to bring business to local shops like these and he... also advised me how to store my cleaner properly to avoid any breakage and malfunctions like before when I left water and soap in the machine for months on end. THANK YOU CITY WIDE VACCUUMread more
Joe Pollard
Joe Pollard
19:49 30 Jan 21
I had an incredible vacuum cleaner buying experience at City Wide Vacuum and would like to voice my full endorsement... for their shop to anyone who values the help of truly professional, knowledgeable, and friendly vacuum experts.After doing my own research on a vacuum cleaner upgrade for several months, it was clear to me that a local, authorized, independent dealer was the best way to guarantee access to high-quality expertise and support.I found all of that and more in City Wide Vacuum. Kevin was very patient of all my questions and had the knowledge immediately on hand to help me come to the best decision for my vacuum cleaner purchase.Like many of us, I’ve done my best to limit contact with people outside of my household during the pandemic and Kevin was very understanding of my preference for getting in and out quickly when making the purchase. Staff was fully masked up and respected social distancing.I’m VERY happy with my purchase and I am even happier that I chose City Wide Vacuum to provide my new vacuum with service and support for years to come.I know this review has sounded like a total shill, but I am just THAT happy with my experience. It couldn’t have been better, and I’m so happy to support a local small business. Check out the other reviews and see for yourself, this is the best shop in town.read more
Sean Brown
Sean Brown
19:49 09 Sep 20
Excellent service, price & inventory.
Carrie Browder
Carrie Browder
20:24 14 Feb 20
Always helpful, always straightforward and easy, with good product at a reasonable price. I love this place. FAR better... experiences than at the "other" vacuum store (in S-house).read more
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